FAQ

Website

1. Who do I contact if I’m having trouble accessing “My Participant Center”? 
   If you are experiencing problems with your Relay page, email the webmaster at webmaster@needforspeedRelay.org.
    
2. I’m having trouble adding photos to “My Participant Center” You may be having a hard time adding photos because they are too large. 
   Images must be .jpg files and the maximum acceptable file size is 200kb.  Images will be automatically resized to fit in a 300x400 pixel space.
    
3. How can I fix an error on my online registration? 
   If you notice an error on your online registration, email webmaster@NeedForSpeedRelay.org with the appropriate correction.
    
4. I want to add a runner to my team, how can I do that? 
   If you would like to add a runner to your team that has already registered, email the name of the person to Webmaster@NeedForSpeedRelay.org and we will add the runner to your team. You will get an email indicating that the runner has joined your team.  For team members that have not registered yet, they will be able to join your team during the registration process.  We recommend you email or call your team members and encourage them to join the team.

Fundraising 

5. Can I transfer my fundraising monies to a team member? 
   Donations cannot be transferred from one participant to another.
    
6. How do I donate to a team or a runner? 
   Click Donate on the left navigation bar and you will be prompted to search for a participant.  You will need to the name of at least one runner on the team. At this time we cannot accept donations to a team.
     
7. Can my donors get tax receipts? 
   Most donors use either their credit card receipts or cancelled checks as donation receipts. Online donors will receive an e-mail confirming their gift and will also be directed to a printable confirmation page when their donation is complete. As required by the IRS, anyone making a single donation of $250 or more will receive a hard-copy receipt directly from the Avon Foundation. For more information please complete the request form by clicking here.
    
8. Will my donors be contacted by the Need For Speed Against Domestic Violence or anyone else? 
   Donor names and contact information will never be sold or shared beyond the Avon Foundation. Donors will always have the opportunity to “opt out” of any and all communications both at the time of donation and upon receipt of any communication from the Foundation.
    
9. Do you accept donations by check? 
   Yes. Checks should be made payable to "Need For Speed Against Domestic Violence" and should include your participant ID number on the check. You should mail check donations, along with your completed Donation Form, to Need For Speed Relay, c/o Avon Foundation, P.O. Box 1073, Rye, NY 10580
     
10. Can my team fundraise as a group? 
    You can certainly help each other fundraise (it’s a great way to do it!), but you'll need to direct group donations into individual accounts.
       
11. How do we get credited for matching gifts from our donors’ employers?  
    Matching gift forms from the Company should be completed and sent to: Need For Speed Against Domestic Violence-Matching Gifts, c/o Avon Foundation, P.O. Box 1073, Rye, NY 10580. Matching gift amounts will only be credited to your account once the check has been received from the company. Please include runner’s name and participant ID number on the form.
     
12. What is the Avon Foundation tax ID number? 
    The Avon Foundation tax ID number is 13-6128447.